1. Company Overview
Akio (www.akio.com) is a software company specialised in client engagement management and the analysis of the voice of the customer.
Akio edits, maintains and distributes the AkioTM Unified Interaction Center software suite for cross-channel engagement, enabling customers to optimise their customer, supplier or user communications process.
Through the SPOTTER brand, Akio provides a listening and analysis solution to understand the voice of the customer in traditional and social media.
You will be joining a dynamic, innovative and human-sized company and you will have the opportunity to work on a diverse range of projects that span across our solutions.
2. Position to be filled
To support its growth, Akio is recruiting an experienced Analyst (m/f) to cover the demands of its customers in German and Dutch speaking regions.
Position: Experienced analyst, proficient in German, Dutch and English.
Industry: Monitoring and analysis of international print, online, broadcast and social media, in the context of sports and Olympic events and related business areas.
3. Eligibility (profile required)
University level education (degree, masters) with some experience in similar functions.
Required skills:
· Knowledge of monitoring tools and understanding of the processes involved in searching for information on the Internet;
· Thorough knowledge of German or Dutch;
· Fluency in French or English;
· Good working knowledge of Excel and Power Point tools (graphs and presentations);
· Thorough knowledge of issues related to marketing and brand promotion on digital media (online and social media);
· Understanding of methodologies related to the analysis of international and social media;
Desired skills:
· Thoroughness, accuracy, analysis skills;
· Writing skills and ability to summarise;
· Listening and communication skills;
· Good learning skills and ability to work autonomously.
4. Location
Head office located in Paris.
5. Contract
Open-ended employment contract (or CDI)
6. Salary
Gross annual income of €24K to €35K, depending on profile and experience.
7. Contacts
Philippe Guillet, Director of Operations, pguillet@akio.com
